How can convenience stores make shopping more convenient?
Convenience stores have a real opportunity to offer a range of services that further increase their ability to be truly convenient to their customers. Offering Amazon lockers, post office/parcel services and coffee facilities provide customers with another reason to visit the store and combine their shop with other daily essential requirements. 5.
What foods can you sell in a convenience store?
Many hungry customers who breeze through convenience stores are on a time crunch or taking a break during a long-distance trip. Either way, they’re looking for something quick and easy to eat. Foods like hot dogs, nachos, and breakfast sandwiches are a great option to offer these visitors.
What do customers want from a retail store?
Customers are more than willing to share their personal data if it helps you provide a better experience. What to do: Gather customer data and use it to personalize offers and interactions. (See #4, “Loyalty Rewards” for more on this). But remember as a brick-and-mortar store, it’s your employees who put the “person” in “personalization.”
How big are convenience stores in the UK?
As customers change their habits and opt for ‘small and often’ shops, convenience stores are becoming an increasingly important part of daily life for many. £37.5bn of the £170bn total grocery sales in the UK last year were made from convenience stores (IGD), whilst it is predicted that this will rise by over 17.7% to £47.1bn by 2020.
Convenience stores have a real opportunity to offer a range of services that further increase their ability to be truly convenient to their customers. Offering Amazon lockers, post office/parcel services and coffee facilities provide customers with another reason to visit the store and combine their shop with other daily essential requirements. 5.
Many hungry customers who breeze through convenience stores are on a time crunch or taking a break during a long-distance trip. Either way, they’re looking for something quick and easy to eat. Foods like hot dogs, nachos, and breakfast sandwiches are a great option to offer these visitors.
As customers change their habits and opt for ‘small and often’ shops, convenience stores are becoming an increasingly important part of daily life for many. £37.5bn of the £170bn total grocery sales in the UK last year were made from convenience stores (IGD), whilst it is predicted that this will rise by over 17.7% to £47.1bn by 2020.
Customers are more than willing to share their personal data if it helps you provide a better experience. What to do: Gather customer data and use it to personalize offers and interactions. (See #4, “Loyalty Rewards” for more on this). But remember as a brick-and-mortar store, it’s your employees who put the “person” in “personalization.”
